Workplace Pension Information

Our company uses NEST Corporation to provide workplace pensions for eligible employees.

NEST (National Employment Savings Trust) is a UK government-backed pension scheme designed to help people save for retirement. If you are enrolled, both you and the company contribute to your pension, along with tax relief from the government.

This guide explains how to:

  • Set up and log in to your NEST account

  • Access your pension online

  • Log in if you don’t have your NEST ID

  • Opt out of the scheme if you choose to do so

 

1. Accessing the NEST website

To manage your pension, visit the official NEST website:
👉 https://www.nestpensions.org.uk

From here, you can:

  • Set up your account

  • Log in

  • View and manage your pension

 

2. First-time login (account setup)

When you are enrolled, you will receive a welcome letter or email from NEST. This includes:

  • Your NEST ID

  • Instructions to activate your account

Step-by-step:

Step 1: Go to the login page
Click “Sign up”

Step 2: Enter your details
You will need:

  • Your NEST ID (if you don't have it, click "I don't know my Nest ID" and follow the instructions)

  • Your National Insurance number

Step 3: Add contact information

  • Confirm your email address

  • Provide a phone number

Step 4: Create login credentials

  • Choose a username

  • Create a password

Step 5: Security verification
You will receive a one-time code each time you log in

Once complete, you can log in anytime using your username, password, and verification code.

 

3. Opting out of the pension scheme

Important

  • You have 1 month to opt out from the date you are enrolled

  • If you opt out within this period, your contributions will be refunded

Option A: Opt out online (quickest method)

  1. Visit the NEST opt-out page: 

  2. Enter:

    • Your NEST ID

    • Your National Insurance number

  3. Follow the instructions to confirm your request

✔ No login required
✔ Takes only a few minutes

Option B: Opt out via your account

  1. Log in to your NEST account

  2. Go to your dashboard

  3. Select the option to opt out

  4. Follow the on-screen steps

Option C: Opt out by phone

Call: 0300 020 0090

  • Available 24/7

  • Follow the automated instructions

Option D: Opt out by post

  1. Request an opt-out form from NEST

  2. Complete the form

  3. Return it to your employer

What happens if you opt out?

  • Your pension account will be closed (if you have no other NEST accounts)

  • Any contributions you’ve made will be refunded through payroll

  • Future contributions will stop

Things to consider before opting out

By staying in the pension scheme, you benefit from:

  • Contributions from the company

  • Government tax relief

Opting out means you will not receive these contributions.

Need help?

If you need assistance:

  • Visit the NEST website help centre - you can find more information about opting-out here.

  • Contact NEST directly

  • Contact us